Get In Touch

Healthcare

Automated appointments, lab reports, medicines and payments for patients.

Get Started

Enabling SMS notifications for appointment reminders or medication alerts, providers can enhance patient compliance while reducing no-show rates. Envision utilizing WhatsApp Business to create a direct line of communication with patients; this platform fosters trust and timely interaction without overwhelming administrative staff. The evolution of RCS business messaging brings multimedia capabilities to the forefront, allowing healthcare providers to send rich content such as educational materials or treatment updates directly to patients’ devices. Furthermore, embracing cloud telephony could revolutionize call management in busy clinics, ensuring that every inquiry is met with prompt responsiveness through automated routing and voice recognition systems. Adding email notifications can efficiently disseminate important health updates or newsletters, keeping patients informed at all times. Lastly, implementing chatbots on websites allows for 24/7 support—offering immediate responses to common queries and freeing up human resources for more complex issues—creating an environment where every communication channel enhances patient engagement and ultimately leads toward improved health outcomes.

Benefits

Delve into purpose

Whether it's for marketing, customer service, or notifications, telSpiel offers seamless, scalable solutions to enhance customer engagement and streamline communication strategies.

Notification and Alerts

Automate appointment scheduling, confirmations, and reminders via SMS, voice calls, or emails. Reduce no-shows with timely alerts and easy rescheduling options.

Survey and Feedback

Deliver personalized health tips, medication reminders, and post-treatment care instructions. Engage patients with surveys and feedback requests to improve service quality.

Two Way Communication

Send automated notifications for prescription refills and dosage reminders. Provide secure two-way communication between pharmacies and patients for prescription queries.

Mass Notifications

Enable mass notifications for emergency alerts (e.g., pandemic updates) or critical health warnings. Automate notifications for emergency contact chains within hospitals.

Real Time Assistance

Implement AI-driven chatbots to answer frequently asked questions or guide patients through self-service options. Provide real-time support channels for billing inquiries, insurance queries, and appointment assistance.

Automated Registration Process

Streamline patient registration and onboarding processes with automated forms and digital document sharing. Enable remote identity verification through secure chats and document uploads.

Automated Campaigns

Run automated outreach campaigns for preventive care (e.g., vaccination drives, health screening reminders). Distribute educational content and public health alerts to targeted groups.

Automated Alerts

Automate payment reminders and billing alerts through SMS or email. Provide secure payment links for patients to settle bills conveniently.

Automated Survey

Collect feedback after appointments or treatments through automated surveys sent via SMS, email, or voice calls. Use feedback to improve patient care and satisfaction metrics.

Services