Customer satisfaction is what you are passionate about and how to drive in your favor is what we have mastered with telSpiel.
Customer service made a notch higher with telSpiel. Striking the right chord is very important and every instance matters. We have designed a complete messaging solution that strengthens the business-customer relationship at all levels.
Authentication. Team with customers against frauds and offer them secure access. Prevent customers from getting locked out. Save customer database securely and systematically with authority-based access feature.
Engagement. Interactive SMS service to complete buying process. Easily embeddable SMS, screen sharing or chat to give credible platform for customers to interact and transact.
Analysis. Contact center performance analysis, response tracking support, agent activity tracking and much more.
Be there with customers at all stages with customer satisfaction messaging system and build everlasting relationship.