Broadcast information needed by customers in their chosen platform in language they understand, in frequency they are comfortable with using telSpiel Communications Solutions for Financial Institutions.
- Convey account crucial information with a touch of personalization. Deliver as per the chosen frequency and in language of preference
- Loyalty points accumulated & disbursed (on demand)
- Account status
- Payment due date
- Statement of account
- EMI due date
Alert customers about transactions/account information changes
- A timely confirmation to customer about change in account information can help create secured environment for the account owner
- Profile changes
- Withdrawal/deposit alerts
- Funds transfers
- Unusual transaction
- New device/location access of account
- Branch list
- ATM list
- Product Introduction on Demand
- Product Demo on Demand
Business Promotion Solutions from telSpiel deliver ease of New engagements and deepening existing ones
Product Launch Promotion. Cross sell, Up-sell, New offers, Credit card deals, Loans schemes.
Loyalty point management. Help customers view, manage and redeem loyalty points and bonus points.
Promotional tie-ups. Inform credit card customers about tie-ups with offline and online merchants.
Transaction Support. OTP alerts via voice, email and SMS, Trading windows for securities, Customer onboarding, Voice bridge for data security
The new age Enterprise solution
Perfect answer to drive customer satisfaction through effective communication
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