telSpiel for Ecommerce

telSpiel Voice, SMS and Email Solutions for E-commerce offer businesses that cutting edge that helps them stay above and beyond customer expectations eventually generating loyalty towards the brand.

Businesses can create a close-coordinated communications niche empowered by telSpiel E-commerce solutions and accomplish objectives, such as:

Send notifications real time for keeping customer in loop

• Prompt delivery or failed delivery alert intimation
• Ongoing and upcoming sale notification
• Transaction alerts comprising of order confirmation, order delivery, pickup schedule, repeat order alert
• Seller management support for order dispatches

Promotions campaigns designed at scale to deliver more

• Drive customer engagement through pre-recorded calls and missed calls contests
• Add URL for actionables that convert leads and retain them as loyal customers
• Retarget customers and engage to explore all available possibilities
• Interactive UI support for enhanced interaction and rich media content to send messages having better engagement value
• Use SMS to drive more app downloads enriched with incentivizing messages

Sell and automate safely and interactively with added focus on customer-friendliness

• OTP alerts and notifications to provide secure buying to customers
• Doorstep delivery schedule intimation
• Real-time gathering of feedback with high response rate
• Keep customer informed of loyalty points and enable online redemption process